Privacy Policy

Global Electronics respects and protects the privacy of our residential and commercial clients across Vasai-Virar. This Privacy Policy outlines what information we collect, how it is used to deliver doorstep repair services, and how it is secured.

1. Information We Collect

When you fill out our contact booking form, call our customer care hotline, or message us on WhatsApp, we collect basic details necessary to execute doorstep repairs, including:

• Your Name
• Contact Phone Number
• Residential Address & Locality (e.g. Global City, Sunteck, Evershine)
• Appliance Type, Brand, and Problem Description

2. How Your Information is Used

• To generate your unique Service Request Ticket Number (e.g. GE-2026-XXXXX).
• To route the nearest technician to your home address.
• To provide repair estimates, warranties, and official invoices.
• To follow up on service satisfaction and warranty re-inspection claims.

3. No Sale or Sharing of Personal Data

We strictly do NOT sell, rent, trade, or distribute your personal contact information to any third-party marketing agencies or data brokers. Your contact number is used solely for the service you requested.

4. Security & Data Protection

We implement industry standard administrative and physical safeguards to prevent unauthorized access or disclosure of customer records.