These Terms and Conditions govern all doorstep inspection, repair, maintenance, and technical consultation services provided by Global Electronics to customers in the Vasai-Virar municipal jurisdiction (including Virar, Nalasopara, Naigaon, and Vasai).
When you book a service through our website, phone line, or WhatsApp, a unique Service Request Ticket Number (e.g. GE-2026-XXXXX) is generated. Technician arrival time windows are estimates based on traffic and local availability; while we strive for same-day completion within 60–90 minutes, delays due to unforeseen logistics may occur.
A nominal inspection and diagnosis visit fee applies if the customer decides not to proceed with the recommended repair after fault identification. If the customer approves the repair estimate, the inspection charge is adjusted or waived against the total bill.
Repairs and replacement of spare parts commence only upon explicit verbal or written authorization by the customer. All replaced old/defective components are handed over or disposed of according to the customer's preference.
Full payment for labor and replaced spare parts is due immediately upon completion of the repair and testing of the appliance. We accept UPI (Google Pay, PhonePe, Paytm), cash, and direct bank transfers.
Global Electronics is not liable for indirect or consequential damages resulting from pre-existing appliance wear, degraded circuit boards, internal water corrosion, or external power fluctuations beyond the scope of our performed service.